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Your New AI Support Star: Wield AI Customer Support Employee

Deliver exceptional support with an AI that understands your customers, resolves issues, and integrates seamlessly with your business systems. Be among the first to embrace the future where most customer support will be driven by AI employees

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Talk to our Digital Workforce Manager

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Build Together

Transforming Customer Support
for Modern Businesses

The Wield AI Customer Support Employee is your 24/7 solution for efficient, empathetic, and accurate customer interactions

Smart AI for Efficient Support

Empowers efficient customer support by intelligently analyzing issues, asking precise questions, and delivering tailored solutions, creating a seamless resolution experience

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Seamless Issue Escalation

Escalates complex issues to human agents seamlessly

Seamless Issue Escalation
Omnichannel Support

Omnichannel Support

Supports multiple channels: chat, email, voice, and text

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Real-Time ERP & CRM Integration

Accesses real-time data via ERP and CRM integrations, with onboarding teams dedicated to ensuring seamless setup and integration tailored to your systems

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A Support Agent That Learns and Grows with Your Business

Immediate Resolution

Immediate Resolution

Instant Query Resolution

Instant Query Resolution
Immediate Resolution

Immediate Resolution

Instant Query Resolution

The AI leverages pre-built FAQs and live data to provide immediate answers to common queries, enhancing first-contact resolution rates.
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Instant Support

Seamless Integration

Seamless Integration
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Instant Support

Seamless Integration

By directly connecting to your ERP, CRM, or other SaaS platforms, Wield AI delivers tailored responses with unparalleled accuracy.
This integration enables the AI to address critical customer queries like inventory levels, shipping timelines, and warranty claims instantly, ensuring a seamless experience that builds trust and satisfaction.
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Enhanced Insights

Data Analysis

Data Analysis
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Enhanced Insights

Data Analysis

Proactively monitors customer interactions, categorizes queries efficiently, and delivers actionable insights into recurring issues.
This ensures faster resolutions and empowers businesses with a deeper understanding of customer needs, driving continuous improvement.
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Dynamic Updates

Customizable Knowledge Base

Customizable Knowledge Base
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Dynamic Updates

Customizable Knowledge Base

Easily update the AI’s knowledge with new policies, product details, or troubleshooting guides.
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Adaptive Localization

Multi-Lingual Capabilities

Multi-Lingual Capabilities
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Adaptive Localization

Multi-Lingual Capabilities

Communicate fluently in multiple languages to serve a diverse customer base.
The AI adapts to customer preferences and ensures accurate translations and culturally appropriate responses, enhancing global reach and customer satisfaction.

Empowering Your Team with Advanced AI Support

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See How Wield AI Can Enhance Your Support Today!

Get Started

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Simple Setup, Powerful Results

ONBOARDING

Digital Workforce Manager

Digital Workforce Manager
Our intuitive onboarding tool simplifies the process of setting up your AI, guiding you every step of the way.
Behind the scenes, our expert onboarding teams work to integrate your AI seamlessly with all essential systems, including CRMs and ERPs, ensuring everything is tailored to meet your business's unique needs.

Scalability

Easy Integration

Easy Integration
Integrate Wield AI effortlessly into your website for immediate customer support capabilities.
Looking ahead, future updates will enable seamless expansion into phone lines and instant messaging platforms, ensuring your AI grows with your communication needs.

Optimization

Continuous Improvement

Continuous Improvement
Build Together

Going Beyond Basic Support

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Voice Support

Offer natural, conversational voice assistance for phone-based inquiries as part of a future update. This enhancement will seamlessly integrate with your communication channels, expanding the AI's capabilities to handle customer interactions across multiple platforms

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Social Media Engagement

Actively respond to messages, mentions, and comments on social platforms to keep your brand connected

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Data-Driven Insights

Generate reports on common customer issues and support trends to improve your offerings

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Language Versatility

Communicate fluently in multiple languages to reach a broader audience

Going Beyond Basic Support
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Start Elevating Your Customer Support Today

Get Started with Digital Workforce Manager

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